Disclaimer en Privacy Policy Gracious Perspective Lda (version July 2021)

The following information applies to any use of the Website by any user thereof (hereinafter the “User”).
The website www.corkoasis.com (hereinafter the “Website”) is owned and operated by:

Gracious Perspective Lda
AVENIDA DA MARINA,  EDIFÍCIO VILA LUSA, LOTE 1 B, LOJA 5
8125-401 VILAMOURA (QUARTEIRA), Portugal
PT 515086673
Tel: +32 (0)476 77 98 02
www.corkoasis.com
e-mail: gdpr@corkoasis.com

Use of the Website and Limitation of Liability
The data on the Website is for informational purposes in the context of Gracious Perspective Lda’s business activities. The information on the Website is of a general nature. The information is not adapted to personal or specific circumstances and can therefore not be regarded as personal advice to the User of the website. Use is at your own risk and Gracious Perspective Lda cannot be held liable for any inaccuracies or omissions in the information provided of any kind (for example, the correctness of prices or the availability of products). Information that is essential for the User of the website must, if necessary, be checked for correctness with Gracious Perspective Lda or the relevant provider.
The content of the Website may be changed (regularly if necessary) and Gracious Perspective Lda reserves the right to change the content or remove parts at any time without notice.
The content of the Website, including brands, logos, drawings, data, product and/or company names, texts, images, software, etc. is protected by intellectual rights belonging to Gracious Perspective Lda or to third parties who restrict its use Gracious Perspective Lda have allowed. The User is not entitled, for any reason whatsoever, to modify, copy, distribute, transmit, distribute, re-offer, reproduce any information, software, products or services obtained from this Website. , publish, license, transfer or sell, or create derivative works of any of the foregoing, unless expressly authorized by Gracious Perspective Lda.
Gracious Perspective Lda cannot under any circumstances be held liable to anyone, directly or indirectly, for damages resulting from the use of this Website or any other, in particular as a result of links or hyperlinks, including, without limitation of all losses, work interruption, damage to programs or other data on the computer system, equipment, software or the like of the User.
Any links to other websites in no way imply any endorsement or endorsement of the content of those sites and Gracious Perspective Lda is not responsible for the use made of those websites or for the information contained therein. Gracious Perspective Lda is not responsible for the opinions expressed by anyone other than itself in discussion groups, information groups, forums and the like.

Privacy Policy Gracious Perspective Lda
Gracious Perspective Lda attaches great importance to the protection of privacy and processes the personal data provided to it with the necessary care. Personal data is data that allows Gracious Perspective Lda to identify a person as such. In this way, Gracious Perspective informs Lda about the personal and other data that Gracious Perspective Lda collects, stores and processes. Gracious Perspective Lda reserves the right to change this privacy statement without individual notice. Such changes will be announced each time on the Website. The treatment, storage and/or processing of personal data is subject to and in accordance with the European General Data Protection Regulation (GDPR) of 24 May 2016 (known as the ‘General Data Protection Regulation’ or ‘GDPR’) and the law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
The User has the right to inquire with Gracious Perspective Lda about the personal data that Gracious Perspective Lda processes, the purpose and the nature of the processing. For more information or questions about the (privacy) policy of Gracious Perspective Lda, the User can contact Gracious Perspective Lda at gdpr@corkoasis.com.
The User has the right to information about the stored data and to access it, as well as to adjustment, rectification, blocking or deletion of this data. The User can object to the use, processing and transfer of personal data, as well as to request the restriction of processing. In addition, the User has the right to withdraw any consent to the data processing.
Unless the User requests the deletion of his or her personal data, Gracious Perspective Lda may store the collected personal data for up to 5 years after the User has deregistered as a customer, has deregistered himself as a customer or after the last contact by the User ( but usually Gracious Perspective Lda does not keep the personal data for longer than is reasonable for the purpose for which the data was collected).
In order to realize and optimize its services, Gracious Perspective Lda may request, collect and/or process the following personal data from the User:
Name and surname
Sex
Address
phone number
E-mail address
Company number
Bank account number
the IP address of the User
the date and time of his or her visit to the Website

Statistical information
With each visit to the website, various data and log files may be automatically collected about you, in particular your IP address, possibly your location, the date and duration of your visit to the website, the websites from which you are linked to the website, your browser, your operating system, your surfing behaviour on the website and in particular the pages you visit on the website.
This data is used exclusively for statistical purposes and to analyse and optimise the operation and use of the website.

Customer information
As soon as your visit to our website is not limited to gathering general information and in particular when you use the functionalities offered on or via the website, such as:

  • fill in the contact form
  • purchase a product via the webshop
  • subscribe to the newsletter
  • subscribe for being notified when products are back in stock

additional data is requested and/or collected.

All forms on our website are protected by Google reCAPTCHA against spam and abuse and the Google Privacy Policy and Google Terms of Service apply.
By submitting a form on our website the User agrees with being automatically added to our mailing list.    

The User is, in whatever capacity, solely and at all times responsible for the correctness of all data that he or she transmits to Gracious Perspective Lda or makes available on or via the Website.
The User’s personal data is collected by Gracious Perspective Lda for the following purposes and processing operations and on the grounds stated:

  • So that Gracious Perspective Lda can contact the User with questions, handling comments and/or executing orders or assignments.
  • Sending order confirmations, invoices or payment requests and other information or documents or asking questions related to the existence, execution or termination of the agreement with Gracious Perspective Lda.
  • To comply with legal obligations, such as fraud prevention.
  • To improve Gracious Perspective Lda’s services.
  • For direct marketing purposes, such as sending newsletters and personalized information about the products and services that Gracious Perspective Lda offers, about events that Gracious Perspective Lda organizes or in which Gracious Perspective Lda participates, with a view to announcing promotions and/or formulating of offers.
  • Handling payments.
  • In the context of risk management and quality control.
  • In the context of relationship management and management of customer files.

Where appropriate, these data are handed over directly by completing documents, communicating them electronically or by telephone or handing over business cards. It is assumed that explicit permission is given for the storage of the personal data provided. Other personal data is collected indirectly. This may concern public data that is subject to an obligation to publish (such as appointments) or data that has been made public by the data subject himself. Such publicly accessible personal data can be stored if necessary. Consent is presumed as this information has been expressly made public.
The User can object to the processing of personal data (or part thereof) by Gracious Perspective Lda or one of the processors appointed by Gracious Perspective Lda or to have the personal data provided by Gracious Perspective Lda transferred to the User itself or on behalf of the User directly to a third party. To verify the User’s identity in such cases, Gracious Perspective asks Lda to send a copy of the User’s identity card (it is recommended to make the passport photo invisible and mention that it is a copy).
Gracious Perspective Lda takes appropriate technical and organizational measures to protect personal data, including measures against unauthorized access, unauthorized use, unauthorized alteration, unlawful and accidental destruction and accidental loss.
Personal data will only be accessed or processed by Gracious Perspective Lda service providers who, due to their function, must have access to it. Service providers of Gracious Perspective Lda are subject to a duty of confidentiality where appropriate. The following third parties/service providers may, where appropriate, take cognizance of personal data: social secretariat, accountant, legal advisor, ICT service provider. If the processing of personal data by Gracious Perspective Lda is wholly or partly outsourced to a third party, this is done under an appropriate processor agreement/processor agreement in which the purpose of the processing is recorded and agreements are made about the level of technical and organizational measures.
For any complaint about the processing of personal data, the User may contact Gracious Perspective Lda at the email address gdpr@corkoasis.com.